PRODUCT DETAILS
CUSTOMISE
As each piece of our jewellery is made to order, should you wish to customise your item, our artisans will be more than happy to adapt to your preferences. Including switching gold to silver, changing the colour of your tassel, or any other personalised aspects you may wish for on our existing designs.
Simply drop us a message on your cart page, directly underneath the CALCULATE SHIPPING button.
Want to create something UNIQUELY YOU? We absolutely adore working with our clients on specialised pieces. Simply get in touch with us through our contact page and we can get the conversation started! Let us know, what particular gemstones, crystals or other materials you’d like to work with and share with us any images, inspiration or purpose behind your dream piece.
Reach out to us on our contact form or message us with the chat box below.
SHIPPING & RETURNS
DELIVERY TIMES
We are currently utilising DHL express for our International Shipping with an average delivery time of 7 to 10 days for all items except for customised peices. We will let you know as soon as your package has been dispatched together with tracking information.
SHIPPING RATES
Our shipping rates are flat charges based on the value of your order. Free shipping within Indonesia. International shipping rates average between $25 AUD to $35 AUD
Spend more than AUD $275 in one order the shipping is on us.
RETURNS
GOVERNMENT TAX, VAT, CUSTOMS DUTIES
You may be charged a government customs duty on arrival. These charges are decided solely by the local government in your country. We are not aware of what these charges will be, if any at all. They are completely separate to shipping charges as the fee you pay us for shipping goes directly to the courier company. For our Australian customers, our understanding is that if you're order is under $900 you will not be charged GST
Custom Turquoise & Palm Bead Bracelet
DELIVERY TIMES
We are currently utilising DHL express for our International Shipping with an average delivery time of 7 to 10 days for all items except for customised peices. We will let you know as soon as your package has been dispatched together with tracking information.
SHIPPING RATES
Our shipping rates are flat charges based on the value of your order. Free shipping within Indonesia. International shipping rates average between $25 AUD to $35 AUD
Spend more than AUD $275 in one order the shipping is on us.
RETURNS
GOVERNMENT TAX, VAT, CUSTOMS DUTIES
You may be charged a government customs duty on arrival. These charges are decided solely by the local government in your country. We are not aware of what these charges will be, if any at all. They are completely separate to shipping charges as the fee you pay us for shipping goes directly to the courier company. For our Australian customers, our understanding is that if you're order is under $900 you will not be charged GST