Terms of service

Welcome to Mala Elements.

By accessing our website or placing an order with us, you agree to the following Terms of Service.

Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the website.

We reserve the right to refuse service, cancel orders, or restrict access to our website where necessary.

Product Information

We make every effort to ensure product descriptions, photographs, pricing and information are accurate.

Many of our pieces feature natural gemstones, pearls, wood and other natural materials. Variations in colour, pattern, shape and texture are a natural part of these materials and are not considered faults.

Because screen settings vary between devices, actual colours may differ slightly from those displayed online.

Pricing & Availability

All prices are subject to change without notice.

We reserve the right to correct pricing errors, update product information, limit quantities or discontinue products at any time.

If an order has been placed using incorrect pricing or information, we reserve the right to cancel the order and issue a full refund.

Orders

By placing an order, you agree that all information provided is accurate and complete.

Once an order has been placed, we may contact you if additional information is required before dispatch.

Shipping

Shipping timeframes are estimates only and are not guaranteed.

Please refer to our Shipping Policy for further information.

Returns & Refunds

Returns, exchanges and refunds are subject to our Returns & Refunds Policy.

Please refer to our Returns & Refunds Policy for full details.

Intellectual Property

All content on this website, including text, images, logos, graphics and product photography, remains the property of Mala Elements unless otherwise stated.

Content may not be copied, reproduced or used without our prior written permission.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies or practices of those third parties.

Limitation of Liability

To the maximum extent permitted by law, Mala Elements will not be liable for any indirect, incidental or consequential loss arising from the use of our website, products or services.

Nothing in these Terms excludes any rights available to consumers under applicable consumer protection laws.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be published on this page.

Contact Us

If you have any questions regarding these Terms of Service, please contact:

Mala Elements

Website: www.malaelements.com

Email: info@malaelements.com

Phone: 6281239684494 English
           +6282144625122 Indonesian